- Last modified: July 20, 2025
- Effective date: August 20, 2025
- These Terms & Conditions, together with our Privacy Policy and any other documents that are incorporated by reference, including, but not limited to, our Return Policies, Limited Warranty Policies, and Copyright Policy (collectively, “Terms“) constitute a binding agreement between you (“End User” or “you“) and Vesync (US) Corporation, its, parents, subsidiaries, affiliates, and related brands including but not limited to Levoit, Cosori, and Etekcity (collectively as “VeSync,” “we” “our” or “us“). For the Levoit filter auto-renewal subscription, please see the Subscription Agreement incorporated herein by reference. This Agreement governs your use of VeSync websites including but not limited to www.vesync.com, www.levoit.com, www.cosori.com, and www.etekcity.com including all related documentation, together as the “Websites” and VeSync applications including but not limited to the VeSync mobile application (including all related documentation, the “Application“), which includes, but is not limited to, your use of the Application and/or VeSync Account for its Interactive Services , Marketplace Services , and/or for access to products, programs, and services accessible thereon, and certain features, functionality, and content accessible on or through the Application (collectively as “Services”). The Application and Websites are licensed, not sold, to you.
- PLEASE READ THESE TERMS CAREFULLY BEFORE YOU START TO USE THE WEBSITES AND APPLICATION. BY ACCESSING OR OTHERWISE USING THE WEBSITE AND/OR APPLICATION AND/OR CLICKING THE “AGREE” BUTTON, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER; AND (C) ACCEPT THESE TERMS AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS TO THE SAME EXTENT AS ANY WRITTEN AGREEMENT ON PAPER SIGNED BY YOU. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE WEBSITES AND/OR ACCESS, DOWNLOAD, OR USE THE APPLICATION. PLEASE NOTE, IF YOU DO NOT USE THE APPLICATION, YOUR USE OF VESYNC CONNECTED DEVICES WILL BE LIMITED, AND YOU WILL NOT HAVE ACCESS TO ALL THE FUNCTIONALITIES AND FEATURES AVAILABLE TO YOU.
- DISPUTES WILL BE ARBITRATED; NO CLASS ACTIONS. YOU ACKNOWLEDGE THAT THESE TERMS CONTAINS AN AGREEMENT TO ARBITRATE DISPUTES BETWEEN YOU AND VESYNC. EXCEPT FOR LIMITED EXCEPTIONS, THE AGREEMENT TO ARBITRATE WILL REQUIRE THAT YOU AND VESYNC SUBMIT DISPUTES BETWEEN US TO BINDING AND FINAL ARBITRATION. YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST VESYNC ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND YOU ARE WAIVING YOUR RIGHT TO PURSUE CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND YOU ARE WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.
Changes to the Terms
We may revise and update these Terms from time to time. All changes are effective immediately when we post them and apply to all access to and use of the Application and Websites thereafter. However, any change to these Terms after your last usage of the Website or Application will not be applied retroactively. Your continued use of the Application and Websites, or acceptance by clicking the “Agree” button following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. If you do not agree to be bound by these Terms, do not access or use the Application and/or Websites and do not purchase any VeSync products or services.
Intellectual Property Rights
The Application and Websites are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. You acknowledge and agree that the Application and Websites are provided under license, and not sold, to you. You do not acquire any ownership interest in the Application and Websites under these Terms, or any other rights thereto other than to use the Application and Websites in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. VeSync reserves, and you acknowledge that VeSync and its licensors own and shall retain the entire right, title, and interest in and to the Application and Websites, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in these Terms.
License Grant
In return for your acceptance to these Terms, and subject to our Intellectual Property Rights, VeSync grants you a limited, non-exclusive, and nontransferable license to download, install, and use the Application and Websites for your personal, non-commercial use on a single mobile device, a computer owned or otherwise controlled by you (“Device”) strictly in accordance with the Application’s documentation.
License Restrictions
You shall not:
- copy the Application, except as expressly permitted by these Terms;
- modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Application and Websites;
- reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Application and Websites or any part thereof except and only to the extent that applicable law expressly entitles you to do so notwithstanding this limitation as long as you provide notice to VeSync of such conduct and the purpose for it;
- remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Application, including any copy thereof;
- rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Application and/or Websites, or any features or functionality of the Application and/or Websites, to any third party for any reason, except to the extent the Application and/or Websites are shared with family members under the terms of services of the application store from which the Application and Websites were obtained, provided the members of your family also agree to be bound by these Terms; or
- remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Application
- Access to the Application and Websites and Account Security
In order to access and use the Application and Websites, you may be asked to provide certain registration details or other information. You are not allowed to register on behalf of another person. It is a condition of your use of the Application and Websites that all the information you provide on the Application and Websites is correct, current, and complete. You agree that all information you provide to register with this Application or otherwise, including, but not limited to, through the use of any interactive features on the Application and Websites, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Application and Websites or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms. Also, you are responsible for making all the arrangements necessary for you to have access to the Application and Websites.